Note：Not compatible with AOOSTAR GT37/WTR MAX;ROG XBOX Z2 Extreme; MINISFORUM some pruducts.
Noise Warning for AG Series
The AG series is engineered for geeks and enthusiasts who prioritize extreme performance and hardware stability.
Due to the industrial-grade server power specifications, the operating noise level is higher than that of standard consumer power supplies. If you require a quiet environment or are sensitive to sound, please exercise caution before purchasing.
Acoustic Test Data:
Controller Compatibility Guide
1. ASM2464PDX (USB4 Graphics Dock)
Before purchasing, we recommend contacting your computer manufacturer's support to confirm whether your Thunderbolt or USB4 port firmware has been adapted for the ASM2464 controller.
If the support team cannot provide a clear answer or indicates that no adaptation has been made, there is a high probability of compatibility issues.
Before purchasing, we recommend contacting your computer manufacturer's support to confirm whether your Thunderbolt or USB4 port firmware has been adapted for the ASM2464 controller.
If the support team cannot provide a clear answer or indicates that no adaptation has been made, there is a high probability of compatibility issues.
2. JHL9480 (Thunderbolt 5 Universal Graphics Dock)
Thunderbolt 5 ports are backward compatible with Thunderbolt 4, Thunderbolt 3, and USB4. However, functionality still depends on the host's firmware adaptation for the JHL9480 controller.
We recommend confirming that your host's Thunderbolt firmware is up-to-date and supports Thunderbolt 5 devices before purchasing.
Thunderbolt 5 ports are backward compatible with Thunderbolt 4, Thunderbolt 3, and USB4. However, functionality still depends on the host's firmware adaptation for the JHL9480 controller.
We recommend confirming that your host's Thunderbolt firmware is up-to-date and supports Thunderbolt 5 devices before purchasing.
💾 Firmware Adaptation Details
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
- Choosing a selection results in a full page refresh.